Top Robotic Process Automation Companies

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Robotic Process Automation (RPA) leverages software robots – or “bots” – to automate repetitive, rule-based tasks, allowing employees to focus on more strategic and value-added activities.

As the demand for RPA continues to soar, numerous RPA companies have entered the market, offering their unique blend of AI and software robotics expertise and solutions. With their innovative approaches and proven track records, these companies have set the bar high for RPA excellence.

Below we review the best 10 RPA companies transforming various industries and reshaping the future of work.

Jump to:

• • Best RPA Companies: Comparison chart
  • Top 10 Robotic Process Automation Companies in 2023
  • How to choose the best RPA company for your business
  • Review methodology
  • Bottom Line: RPA Companies

Best RPA Companies: Comparison Chart

Here is a head-to-head comparison of the best RPA companies:

Top 10 Robotic Process Automation Companies in 2023

UiPath: Best RPA company for advanced features

UiPath is a leading enterprise automation software company founded in Bucharest, Romania, and headquartered in New York City. The company offers both SaaS and self-hosted robots, allowing organizations to easily automate their business processes.

UiPath can help you automate processes with drag-and-drop AI and pre-built templates. Additionally, Uipath offers pluggable integration with Active Directory, OAuth, CyberArk, and Azure Key vault and also complies with regulatory standards such as SOC 2 Type 2, ISO 9001, ISO/IEC 27001, and Veracode Verified.

UiPath pricing

UiPath offers four pricing plans – one free plan and two paid plans. You can also try the UiPath RPA tool for 60 days before buying, giving you time to better understand the platform features and functionalities before purchasing.

• Free: Available at no cost with limited features.
• Pro: This plan starts at $420 per month. It is ideal for small teams and businesses getting starter with automation. This plan is available on the cloud only.
• Enterprise: Quote is available upon request. Companies looking for comprehensive RPA platform capabilities will find this UiPath plan suitable.

UiPath key features

• Multi-tenancy.
• Offers various robots to help with users’ data and applications, including automation cloud robots, unattended robots, attended robots and test robots.
• Extensive integration options, including Tableau, ServiceNow, SAP, Salesforce, Oracle, AWS, Microsoft, Alteryx and more.
• UiPath Business Automation includes various RPA solutions like Automation Hub, Task Capture, Process Mining, and Task Mining.

UiPath pros

• Feature-rich RPA tool.
• Users reported that they find the user interface visually appealing.
• The company provides low-code development tools.
• Their solution is deployable as SaaS or self-hosted – depending on your needs.

UiPath cons

• The steep learning curve for RPA beginners and those with limited experience.
• Support can be improved for non-enterprise plan subscribers.

Also see: Best Artificial Intelligence Software 2023

Automation Anywhere: Best for large enterprises with complex automation needs

Automation Anywhere is clearly a RPA market leader. The company focuses primarily on enterprise automation and serves users in various industries, including BPO, financial services, healthcare, insurance, life sciences, manufacturing, public sector and telecom. Automation Anywhere digital workspace is built to serve the needs of business users, citizen developers, and professional programmers, allowing them to create a bot or design business process automation workflows. It includes:

• Control room
• Bot runner
• Bot editor
• Bot creator
• Credential vault

Automation Anywhere offers a range of Robotic Process Automation products, including IQ Bot, and Bot Insight, and a “Bot Store” – an online marketplace for ready-to-use bots and digital workers running on the Automation 360 platform.

Automation Anywhere pricing

Automation Anywhere encourages businesses to book a demo to discuss their needs before a quote is sent to you. The company offers three plans for its SaaS packages.

• Community Edition: A free version of the complete digital workforce platform, which includes RPA, AI and analytics.
• Cloud Starter Pack: Starts at $750 per month and includes one bot creator, control room and unattended bot runner. Additional unattended and attended bot runners can be added for $500 per month per user and $125 per month for each user, respectively.
• Advanced Pack: Custom quote.

While these Automation Anywhere product prices may change based on a discussion with a sales rep, the list above should give you an idea of how their solution is priced. You should contact the company sales team to discuss your needs and get quotes.

Automation Anywhere key features

• Document automation capability.
• Automation of complex tasks.
• Code optional capability, including no code, low-code, and bring-your-own-code automation.
• Connects with numerous third-party solutions, including AWS, Google AutoML, Salesforce and more.
• Allow users to manage, schedule, and execute bots.

Automation Anywhere pros

• They offer highly scalable automation solutions.
• Responsive customer support team.
• Some users reported that the company’s product allows them to adjust the level of automation to meet their business-changing demands.

Automation Anywhere cons

• Complex automation requires technical expertise.
• Complex initial setup process.

EdgeVerve AssistEdge RPA: Best for enterprises with a focus on consumer customer service

EdgeVerve is an Infosys Company (subsidiary) with a focus on automation. EdgeVerve AssistEdge RPA is largely favored by customers in finance, with many customer interaction activities like call centers.

Aside from AssistEdge, EdgeVerve offers other automation tools, including XtractEdge, a document AI platform that provides insight from documents like SOPs, legal contracts, images, commercial insurance papers, images, handwritten notes, PDFs, and emails; and TradeEdge, which is ideal for supply chain order management.

EdgeVerve ​​AssistEdge RPA pricing

The company doesn’t publicize its product pricing on its website. Potential buyers must request a demo to speak with an EdgeVerve expert about their needs before receiving personalized quotes tailored to them. Our research found that the company offers a pay-as-you-go pricing model.

EdgeVerve AssistEdge RPA key features

• Automation process discovery.
• Users can scale the AssistEdge RPA BOTs and Infrastructure up and down based on their business needs.
• Automatic bot upscaling, downscaling, and management.
• You can monitor your bot’s health via their centralized management dashboard.

EdgeVerve AssistEdge RPA pros

• Improve business process agility.
• Easy to deploy bots in both attended and Unattended Automation.
• It has OCR capability.

EdgeVerve AssistEdge RPA cons

• Some users reported that the AssistEdge profile mapping process is complex.
• Difficult to integrate with third-party tools.

On a related topic: What is Generative AI?

SS&C Blue Prism: Best RPA for unattended use cases

SS&C Blue Prism intelligent automation platform (IAP) combines the capabilities of RPA, artificial intelligence, and business process management (BPM) to help automate business processes and streamline decision-making across organizations.

The company’s digital worker — a software robot powered by RPA technology  – can be integrated into your existing systems to help you execute business processes and drive results. SS&C Blue Prism was ranked as one of the RPA leaders by Forester Wave in Q1 2023. The company offers support from automation specialists, prebuilt automation, and training and certification.

SS&C Blue Prism pricing

The company doesn’t advertise its product pricing on its website – they encourage buyers to contact an in-house expert for quotes. However, publicly available pricing information on the AWS marketplace reveals the following rates for SS&C Blue Prism Intelligent Automation.

• 5 BPC Digital Workers with production support plus knowledge support: It costs $131,800 for 12 months.
• 5 BPC Digital Workers with production support without knowledge support:  It costs $115,600 for 12 months.
• 5 BPC Digital Workers with production support  – License Only: It costs $74,750 for 12 months.

SS&C Blue Prism key features

• Allow both centralized and federated automation setups.
• Automation building capability.
• Bot management and execution.
• OCR capabilities.
• UX Builder helps businesses reduce app development time.

SS&C Blue Prism pros

• Easy to learn and use.
• Users applaud Blue Prism’s security and data encryption capabilities.
• Blue Prism product includes capabilities for Optical Character Recognition (OCR), Intelligent Document Processing (IDP), and Natural Language Processing (NLP).

SS&C Blue Prism cons

• Initial setup can take a while to achieve.
• While it is easy for technical users to use, business users may experience a steep learning curve.

WorkFusion: Best for banking and financial services organizations

WorkFusion is a no-code/low-code intelligent automation provider offering “AI Digital Workers,”  which combines AI, ML, IDP and RPA technologies to help organizations manage jobs. The company’s tool is built for banking and financial services organizations to help with functions like anti-money laundering (AML), sanctions screening, and Know Your Customer (KYC).

You can also leverage WorkFusion AI digital workers for various jobs like data analytics, customer service, human resources, accounting and logistics.

WorkFusion pricing

WorkFusion doesn’t advertise rates on their page. You can request a demo to discuss your needs and get custom quotes afterward.

WorkFusion key features

• It incorporates AutoML capabilities and RPA components for financial use cases.
• They offer pre-trained bots for the primary processes like LIBOR transition, account opening and KYC, claims processing and more.
• Document intelligence capabilities.
• It has an automation studio, a cloud and desktop development tool for business users and automation professionals.

WorkFusion pros

• Fast learning curve.
• Automates document-heavy processes with document intelligence.

WorkFusion cons

• Some users reported that WorkFusion products are expensive.
• WorkFusion OCR technology can be improved.

Also see: The Benefits of Generative AI 

NICE RPA: Best for contact center operations

Large enterprises in the customer service segment will find the automation capability of NICE RPA valuable. NICE RPA provides real-time visibility through their web-based centralized task automation bot management. The company robots are deployed on enterprise backend servers and have the potential to automate mundane, administratively-driven manual tasks that employees perform regularly.

NICE RPA pricing

Nice RPA doesn’t advertise its rates on its website. You can contact them for quotes.

NICE RPA key features

• It has a built-in drag-and-drop design studio, allowing users to create visual workflow views.
• Integrates with numerous third-party services.
• Allow you to create attended and unattended automation.
• Native ability to develop robots using voice commands.

Nice RPA pros

• Easy to use.
• Pre-built templates.
• Custom automation capabilities.

Nice RPA cons

• Niche centered: it may not be suitable for every use case.
• Limited community support.

ServiceNow: Best RPA for customization

ServiceNow is popular for an array of service and IT operations management tasks. The company also offers low-code workflow automation solutions that enable users to create applications with limited coding knowledge to help with their business processes.

With ServiceNow App Engine, you can create custom applications to meet your specific business requirements – you can also leverage pre-built application templates and components to accelerate the development process.

ServiceNow pricing

Quotes for this company’s tools are available upon request.

ServiceNow key features

• It has a centralized bot management hub.
• Desktop design studio.
• They offer 1,300+ tools, including connectors, templates, and optical character recognition (OCR), allowing companies to select the components they want to use.
• It has attended and unattended automation options.

ServiceNow pros

• Low learning curve.
• Users speak highly of its user interface.
• Low code option makes it suitable for business users.

ServiceNow cons

• The UI Builder can present a steep learning curve.
• Some users say the tool is pricey.

AutomationEdge: Best RPA for data processing

AutomationEdge Hyperautomation Platform offers tools to help you define and deploy software robots that can mimic human actions and perform repetitive tasks, which reduces human error. This helps to streamline business processes, manage data, and integrate systems. AutomationEdge can integrate with various data sources, databases, and applications, enabling seamless data flow and synchronization.

AutomationEdge pricing

The company offers a free plan and two paid plans. Although AutomationEdge doesn’t advertise their rates on their website, they charge clients based on usage.

• Starter: Free for 30 minutes per month for a lifetime.
• Professional: Quotes available upon request. License type: Consumption.
• Enterprise: Quotes available upon request. License type: Subscription/ Consumption.

AutomationEdge key features

• Integration with third-party services, over 400 tools.
• Conversational AI and chatbot.
• Intelligent document processing capability.

AutomationEdge pros

• Consumption based pricing model option.
• Users speak highly of the company’s support team.
• On-premise and cloud deployment options.

AutomationEdge cons

• The solution can get overwhelming for newbies.
• Knowledge base can be improved to help with the learning curve.

Also see: Top Digital Transformation Companies

Pega platform: Best for large enterprises with complex business processes

Pega Platform, also known as Pega Systems, is a low-code, model-driven application development platform that enables companies to build and deploy automated applications. Pega Platform supports business process management (BPM), customer relationship management (CRM), case management, and other types of applications. It is used by businesses across various industries to improve customer engagement, streamline operations, and drive digital transformation.

Pega platform pricing

Custom pricing, contact the company for quotes. Pricing information found on the AWS marketplace reveals the price of Pega cloud services at $990,000 for 12 months, $1,980,000 for 24 months and $2,970,000 for 36 months. For your actual rates, contact the company for pricing.

Pega platform key features

• Attended and unattended automation options.
• Integrates with services like Salesforce, DocuSign, Avaya, SAP, Cisco and more.
• Support the use of NLP to automate email.
• Process management.
• Process modeling and designing.

Pega platform pros

• Business process control.
• Reporting and analytics.
• It allows you to use AI for self-healing automation.

Pega platform cons

• Support can be improved.

MuleSoft RPA: Best for organizations with many routine processes

MuleSoft is a company that provides a platform for building and integrating applications, data, and devices. They offer application and data integration products, API management, and robotic process automation – enabling no-code and pro-code teams to build automation across enterprise systems.

MuleSoft Anypoint Platform allows businesses to connect applications, data, and devices across on-premises and cloud environments. It provides a range of tools and services to build, deploy, manage, and monitor APIs and integrations.

MuleSoft RPA pricing

Mulesoft automation pricing starts at $57,000 per year. They offer different pricing models, including pay-per-use, which charges you for RPA Bot Minutes, the number of API calls made by RPA automation, and the number of Composer Tasks. You can also select the credits for RPA and Composer model. The company requires interested buyers to contact them for quotes.

MuleSoft RPA key features

• It has RPA Manager that manages user access and permissions.
• Extract data from documents, web pages, emails, spreadsheets, and more.
• Automate data entry and data retrieval in legacy and modern applications.
• Mulesoft offers various RPA components to help with your business processes; they include MuleSoft RPA Manager, MuleSoft RPA Builder, MuleSoft RPA Recorder, and MuleSoft RPA Bots.

MuleSoft RPA pros

• Comprehensive documentation.
• Multi-language support.
• Integrates with CRM and ERP tools.

MuleSoft RPA cons

• Some users reported that Mulesoft RPA is costly.
• Needs more integration.

For more information, also see: Top Robotics Startups

How to Choose the Best RPA Company for Your Business

While the hundreds of RPA tools in the market all claim they are the best for you and your organization, you need to understand that the best RPA is relative, not absolute. Meaning what works for company A might not serve the needs of company B. What are the specific workflow automation needs of your company?

With your goals specified, here are the steps to take to select the best RPA company for your business.

• Conduct extensive research about the best RPA companies.
• To assist with that research, create a list of the top RPA features you need. This list below can be a starting point for your research:
  • Process orchestration
  • Analytics and monitoring
  • Exception handling
  • Low-code or no-code development
  • User interface interaction
  • Scalability
  • Cognitive automation
  • Audit trails and compliance
  • Customizability
  • Integration capability
  • Community and support
• Identify the top three companies that stand out for you.
• Request for a demo of your desired tool from these companies and also try a free trial if available to help you get a better understanding of the platform before you invest.
• Don’t forget to consider cost – choose a tool within your budget; RPA tools won’t be getting cheaper in the future.

Review Methodology

We reviewed more than 50 RPA companies using 15+ individual data points across five key categories: Cost, features set, ease of use, the versatility of audience service and support. We gathered products and services info, features, pricing, and other relevant information from each RPA company’s websites, whitepapers and documentation – we then used the data to score the best RPA companies as follows:

• Cost (20%)
• Features set (30%)
• Ease of use (25%)
• Versatility of audience service (10%)
• Support (15%)

We considered several individual data points that carry the most weight in each ranking criteria category when choosing the best RPA company. After careful consideration, calculation and extensive research, our top picks were determined with enterprise use in mind.

Bottom Line: Best RPA Companies 2023

As automation continues to gain traction, organizations need to identify the best RPA company for their specific needs.

Ultimately, choosing the best RPA company for your business will depend on your unique requirements, budget, and long-term automation goals. It is crucial to thoroughly evaluate each company’s offerings, customer reviews, and track record before making a decision.

Ultimately, companies should realize that while RPA can be a costly investment, it’s an investment that should pay itself back. The returns are numerous, but chiefly reside in RPA’s capacity to dramatically streamline workflow and improve staff productivity.

On a related topic: The Future of Artificial Intelligence