Shelby Hiter

Shelby Hiter is a contributing writer for eWeek and several other B2B technology websites. Previously, she managed editorial strategy on TechRepublic, Webopedia, LinuxToday, and SoftwarePundit. Her work has appeared in online publications such as TechRepublic,, Datamation, eSecurity Planet, Enterprise Networking Planet, CIO Insight,, and SiteProNews. Her current B2B tech passions include artificial intelligence, managed services, open-source software, and big data.

What Are AI Hallucinations and How To Stop Them

AI hallucinations are divergent outputs that may be inaccurate or offensive. Learn what they are, how they work, and what you can do to mitigate them here.

Cognos vs. Power BI: 2024 Data Platform Comparison

IBM Cognos Analytics and Microsoft Power BI are two of the top business intelligence (BI) and data analytics software options on the market today. Both of these application and service...

Looker vs. Power BI: 2024 Software Comparison

Looker by Google and Microsoft Power BI are both business intelligence (BI) and data analytics platforms that maintain a strong following. These platforms have grown their customer bases by...

AI Policy and Governance: What You Need to Know

AI policies and governance are essential for organizations to ensure the responsible use of AI technology. Learn more about their importance in this guide.

Overview of Intelligent Automation

Understand the basics of intelligent automation, its use cases, and its benefits. Learn how to leverage IA for your business today.

Latest Posts

Generative AI Models: A Complete Guide

Generative AI models are powerful tools for producing data. Learn what generative AI models are, how they work & what benefits they offer.

ChatGPT-4 vs. Claude: 2024 Chatbot Comparison

Compare the features of Claude and ChatGPT in this comprehensive comparison. Get up-to-date information on which chatbot best fits your needs.

How FinOps and AI Curb Escalating Cloud Costs

A new report from Tangoe sheds light on FinOps implementations, artificial intelligence, and how to improve cloud costs and financial predictability. Cloud has taken...

Chronosphere’s Ian Smith on Cloud Native Observability

I spoke with Ian Smith, Field CTO at Chronosphere, about cloud native observability, an emerging tech that’s gaining a lot of attention in the...

How the PGA TOUR Uses Generative AI

Generative AI is a powerful tool for the PGA Tour. Learn how the PGA Tour is using generative AI to improve their operations and enhance the fan experience.