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Shelby Hiter

Shelby Hiter is a contributing writer for eWeek and several other B2B technology websites. Previously, she managed editorial strategy on TechRepublic, Webopedia, LinuxToday, and SoftwarePundit. Her work has appeared in online publications such as TechRepublic, project-management.com, Datamation, eSecurity Planet, Enterprise Networking Planet, CIO Insight, AllBusiness.com, and SiteProNews. Her current B2B tech passions include artificial intelligence, managed services, open-source software, and big data.
Artificial Intelligence

5 Best AI Video Generators 2023

AI video generators are becoming increasingly popular for creating high-quality videos. Discover the X best AI video generators for 2023.
Artificial Intelligence

Generative AI in the Contact Center: Uses, Benefits, Best Practices

Generative AI is transforming the contact center. Learn more about how this new technology is making a huge impact on customer service.
Artificial Intelligence

Generative AI’s Impact on E-Commerce

Generative AI is transforming the e-commerce landscape. Explore how Generative AI helps companies improve customer experience and boost revenue.
Artificial Intelligence

20 Best AI Apps 2023

Discover the X best AI apps for Android and iOS in 2023. From voice assistants to photo editing, these AI apps will help you get the most out of your device.
Artificial Intelligence

10 AIOps Best Practices

AIOps implementation best practices can help you maximize the value of your AIOps platform. Learn how to get the most out of your AIOps implementation.

Latest Posts

Generative AI Models: A Complete Guide

Aminu Abdullahi - 0
Generative AI models are powerful tools for producing data. Learn what generative AI models are, how they work & what benefits they offer.
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ChatGPT-4 vs. Claude: 2024 Chatbot Comparison

Aminu Abdullahi - 0
Compare the features of Claude and ChatGPT in this comprehensive comparison. Get up-to-date information on which chatbot best fits your needs.
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How FinOps and AI Curb Escalating Cloud Costs

Zeus Kerravala - 0
A new report from Tangoe sheds light on FinOps implementations, artificial intelligence, and how to improve cloud costs and financial predictability. Cloud has taken...
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Chronosphere’s Ian Smith on Cloud Native Observability

James Maguire - 0
I spoke with Ian Smith, Field CTO at Chronosphere, about cloud native observability, an emerging tech that’s gaining a lot of attention in the...
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How the PGA TOUR Uses Generative AI

Zeus Kerravala - 0
Generative AI is a powerful tool for the PGA Tour. Learn how the PGA Tour is using generative AI to improve their operations and enhance the fan experience.
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